Website & Phone Orders
If you need any assistance with our website, products, your order, or anything else, please fill in our form below to email our Customer Service team, or alternatively you can call us on 0191 252 1111 (or +44 191 252 1111 from abroad), or connect with us on Live Chat by clicking the green chat button.
Please note: Our website is fully open and taking orders. To find out more on how we are handling Covid-19 please see our latest Customer Notice.
We are now taking Showroom bookings by appointment through our showroom appointment service.
Telephone / Email
Telephone Lines Open: Monday to Thursday 9.30am - 5pm / Friday 9.30 - 3pm / Closed Saturday and Sunday
Email Response Service: Monday to Friday 8am - 7pm / Weekends 9am - 5pm