Our new showroom was due to open on Monday 23rd March, however we have decided to delay the opening, to protect both our customers and our staff.
Website & Phone Orders
We are continuing to accept orders through our website and by phone, with an estimated turnaround of 6 weeks.
We will update the turnaround estimate as necessary as we receive more information from the Government.
Please note, there will be considerable delays in both receiving samples from the manufacturer and in sending them out.
If any customer needs help or advice, our customer service staff are available to speak to - they are working from home and can be contacted on 0191 2521111
Our staff can advise on measuring, fitting, fabrics, etc. over the phone, via email, and on live chat.
During the lock-down, with the closure of non-essential businesses our workroom will be temporarily closed and orders will be processed immediately upon our return.
During this period our staff will still be available via email / telephone and live chat – offering any support you may need in relation to an outstanding or potential order.